Shipping policy

SHIPPING POLICY

We currently ship within Australia only.

Orders are typically processed and dispatched within 1–3 business days.

Please note that dispatch times may increase during promotional periods, holidays or high-volume periods.

Orders are shipped via Australia Post.

Tracking information will be provided once your order has been dispatched.

Delivery timeframes are estimates only and may vary depending on your location and Australia Post processing times.

Brickcity Aesthetica is not responsible for shipping delays once parcels have been dispatched.

By placing an order, you authorise Australia Post to leave parcels in a safe location where available.

Brickcity Aesthetica is not responsible for lost or stolen parcels once marked as delivered.

Customers are responsible for ensuring shipping details are accurate at checkout.

We are not responsible for delays, lost parcels or additional shipping costs resulting from incorrect shipping information supplied by the customer.